This topic contains 0 replies, has 1 voice, and was last updated by Customer-043d31f689 customer-043d31f689 1 week, 4 days ago.

Please Answer

  • Customer-043d31f689

    More than a week without answer its too much. Its really frustrating.
    I see that everytime is Yassine who answers so I wonder if behind theres only one person for support.
    I didnt expect you to solve my problems in 24 hours but just some message saying that youre alive would be great.
    Im just waiting for your answer to start importing videos, and meanwhile, my project is stopped.
    I dont want start importing until I’m sure that your pluggin works perfectly with VideoPro, and for the moment it doesn’t. There are many important features from the theme for me, that are not working when I use your pluggin.
    And I dont want to import everything and then discovver that I need to do it again manually without your pluggin.

    I hope you can understand me.

    Please answer to this:

    (Video pro) Butons PREV/NEXT and MORE Videos dissapeared when I use WPVR

    Please, review also the ticket https://support.wpvideorobot.com/ticket/series-shows-0-videos-when-i-import-as-video-post/
    The solution that you gave me is not viable. I cant go into every video post to click on ‘update’ to be able to see my videos into its assigned series. I have like 1000 videos. Thats why I bought the pluggin.

    The guys from VideoPro said that your pluggin looses metadata if I import as wpvr-video post type

    Using WP Video Robot plugin

    I wanted to extend my support next month but I doubt if that its worth. It deppends on how you will solve my open tickets within next days.

    tnx