This topic contains 5 replies, has 2 voices, and was last updated by Yassine (Support Team) Yassine (Support Team) 3 weeks ago.

Video Shows Blank Screen

Team Replied
  • Customer #970

    After working properly when initially installing the plugin, the thumbnail is now wrongly-sized, and when playing the video it shows a blank screen (inspecting the code shows that the video element is positioned offscreen). I’ve had a look for plugin conflicts but can’t find any.
    Using Divi theme.

    Will send admin details in private message.

    if you coould take a look would be much appreciated, thanks.

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